Grievance handling procedure
Grievance handling procedure What is grievance handling procedure? Grievance handling is the management of employee's dissatisfaction or complaints (Eg favoritism,workplace harassment or wage cuts) by establishing formal grievance handling procedure. You provide a safe environment for your employees to raise their concerns by handling grievance. It’s certainly not unusual to hear an employee complain about work, colleagues or their boss, justified or otherwise. In fact such informal grumbles are part of everyday working life and probably do not require much attention. However, when the complaint is a formal one managing, investigating and resolving it in the right way is vital. Such work-related complaints are treated as a formal grievance. Employers should have effective measures in place to deal with a grievance. The Code of Practice on Discipline and Grievance Procedures provides statutory guidance that all employers are encouraged to foll...